General Terms & Conditions

1. Company Information

Amanah Global Network

Via San Vitale 70/A
40125 Bologna
Italy

The platform provides travel-related services including flight booking assistance, visa services, and related travel support.

2. Scope of Services

Amanah Global Network offers a digital platform that enables users to access travel services such as:

  • International flight booking assistance
  • Visa assistance services
  • Umrah travel services
  • Hotel booking options
  • Travel consultation services

The platform may act as an intermediary between customers and third-party travel providers including airlines and travel service partners.

3. User Responsibilities

Users agree to:

  • Provide accurate personal and travel information
  • Ensure that travel documents such as passports and visas are valid
  • Comply with airline and travel provider policies
  • Use the platform only for lawful purposes

Users are responsible for verifying travel requirements including visas, entry restrictions, and travel regulations.

4. Booking Conditions

All travel bookings are subject to the terms and conditions of the respective airline, travel supplier, or service provider.

Prices displayed on the platform may include taxes and fees where applicable. However, final pricing may depend on airline confirmation and availability.

Amanah Global Network does not control airline policies regarding changes, cancellations, or schedule modifications.

5. Payments

Payments for services may be processed through authorized payment providers integrated with the platform.

Users agree that payment confirmation is required before a booking or service request is considered valid.

6. Cancellations and Refunds

Cancellation and refund policies depend on the rules of the airline or service provider involved.

Amanah Global Network will assist customers with cancellation requests but cannot guarantee refund approval when controlled by third-party providers.

7. Limitation of Liability

Amanah Global Network acts as a service platform and intermediary for travel-related services.

The company is not liable for:

  • Airline schedule changes
  • Travel restrictions imposed by authorities
  • Visa application decisions made by government authorities
  • Travel disruptions caused by external factors

8. Platform Availability

The company makes reasonable efforts to maintain the availability of the platform. However, temporary interruptions may occur due to system maintenance or technical issues.

9. Changes to Terms

Amanah Global Network reserves the right to update these Terms & Conditions at any time.

Continued use of the platform constitutes acceptance of the updated terms.

10. Governing Law

These Terms & Conditions are governed by the laws of Italy. Any disputes arising from the use of the platform shall fall under the jurisdiction of Italian courts.